Nayo Rides Services

  • Speed and Fast service

    We never let our customers wait for long with cab booking services. We are always available and deliver services with complete professionalism.

  • Affordable Fares

    Our service charges are very affordable. As compared to other cab services in the city we believe our cab fares are very reasonable. Book a ride today to feel the difference.

  • All drivers are registered and riders can enjoy the ride with full safety and security.

    At Nayo we make sure our cab drivers are professional and are not involved in any criminal activities. We have strict policies for Driver’s registration so that our riders can enjoy safest and secure rides.

  • Customer Support 24/7

    In case of any complaint and queries a support department is always available. We are 24x7 ready to deliver the best to our customers.

  • Easy payment mode and way to split bills in case of pooling.

    We allow our riders to pay through any mode of their choice. Easy bill splitting option is also available.

  • Get the details of the co-passenger.

    Whenever our riders pool the cab with any other passenger. They get to know about the person with whom they are sharing the ride. This is for the safety of our passengers. If the rider does not feel comfortable with the co- passenger they can immediately switch to some other option.

  • Easy Availability

    Now users don’t have to wait for hours to book a cab in cameroon with Nayo rides. You will be always on time for every event and gathering with Nayo ride services.

  • Coupons and Discounts Code

    We offer coupons and discount codes to our customers for their convenience and more affordable rides.

  • No-compromise on Security, Standards and Comforts.

    Our aim is to give our customers the best services with full safety. When you are travelling with Nayo rides your safety is our responsibility. And we take our every responsibility very seriously.

  • Get complete details of your driver before the ride starts.

    The riders get the complete details about the driver before the ride starts.

  • Your security is our prime concern therefore we have helpline number

    We also have a helpline number that is 24x7 functional especially for the safety of our female riders.

  • Customers can make payment with Nayo Wallet, cash, Mobile Money (MTN or Orange Money)

    There are different payment modes that are offered to Nayo Taxi users which are mentioned above. You can download them from the link given above for more offers and discounts.

Nayo Security Tips

Ways You Can Ensure Safety When Using Nayo App

More and more Cameroonians are getting used to some type of e-hailing and ride sharing service. In the nearest future, the number of users will rise dramatically in major cities in Cameroon and become a routine means of transportation. As this means of transportation gets popular, so will the number of subscribers with the Nayo App rise. This will also become the “go to” means of transportation for young professionals and college students alike. While the Nayo App has many benefits in regards to convenience, safety and cost, recent events have led some to question if they also pose a risk to their personal safety. While no travel scenario is free from all risks, using some simple safety and security techniques, combined with always being aware of your surroundings, you can drastically reduce these risks. One danger in being a frequent user of e-hailing apps is the tendency to be lulled into complacency that causes us to ignore simple procedures that Nayo has put in place to avoid any potentially dangerous scenario. These eight steps can help ensure that your ride with Nayo is safe and enjoyable:

  • You may know them – but do they know you?

    We’ll start with the simplest, yet often overlooked step: When you open the door, ask them WHO they’re there for. If they don’t know your name, do not get in the car!

    A colleague recently recounted to me an episode where he witnessed a group of young people outside a restaurant. They had been chatting about the recent headlines concerning dangers with ridesharing apps. He then witnessed the ridesharing car pull up to the restaurant. A member of the group of students opened the door looked at the driver and said, “Are you —–?” The driver replied yes and the group then quickly got into the car feeling they had done an adequate job of screening him. Obviously, anyone with a nefarious purpose would have answered “yes” to that simple question, and despite their best intentions, the young man did not accomplish his goal of verifying that the driver was legitimate. If they don’t know who YOU are, don’t get in!

  • Plan ahead.

    Before you request a ride, think about where you’re headed and review the quickest route and safety features in the app so you know how to use them.

  • Request your ride inside.

    Avoid spending unnecessary time outside alone with your phone in your hand. There have been numerous occasions where people posing as rideshare drivers will drive around popular areas, scoping out people to take advantage of. These people are usually outside, phone in hand, looking like they are waiting for their ride. Instead, wait indoors until the app shows your driver has arrived.

  • Get in the right car.

    Before you get in the car, check to make sure the license plate, driver photo, and driver name all matches what is listed in the app. Nayo services can only be requested through the app, so never get in a car with a driver who claims to be with Nayo and offers a ride.

  • Be a backseat rider – but be SURE to check the child safety lock.

    If you’re riding alone, sit in the backseat. This ensures you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space. But, before you enter the backseat, make sure to see if the child safety lock on the vehicle is set to unlock. If it is not, do not get in the car.

  • Share your trip details with a friend.

    While en route, tap “Share status” in your Nayo app to share your driver’s name, photo, license plate, and location with a friend or family member.

  • Protect your personal information.

    There’s no need to share your phone number or any other contact information with your driver.

  • Follow your intuition.

    Trust your instincts and use your best judgement when using any car service. And if you ever feel you’re in an emergency situation, call the Nayo 24/7 Hotline and share your location. Follow these tips to get to where you’re going as safely as possible.